Contact Us

Yes! After you have finished filling your order, click on your cart and select Store Pickup. You will be able to enter in your preferred pick up date and proceed to checkout and payment. Once our team has packed your order, we will notify you when it will be ready for pick up or if there are any out-of-stock items on your order.

We are available 7 days a week via free phone on 1800 244 389, or between Monday and Friday via Live Chat or Email using the enquiry form on the Contact Us page.

Our long-standing relationships with our distributed brands means that we are able to assist on all warranty claims on your behalf. We perform our own in-house testing and repairs if needed, otherwise the product will be transferred to our supplier to complete the warranty claim process. Visit our Warranty & Returns Policy for more information or call us on 1800 244 389.

Once your order has been dispatched from our warehouse, you will receive a notification via email with a link to track your order via the Australia Post website.

Dural Irrigation Online offers Free Shipping to anywhere in Australia, via Australia Post.

Sprinklers installed with a check valve will ensure that when a pop up is installed on sloping land, the sprinkler will not leak water out at the lowest point of the zone when the system is shut off. Check valves also eliminate the need of filling up the main line each time a cycle starts on your system.